Returns for non-defective, unused products are available within (60) days after the invoice date. Returns within the 60 days are subject to a $5.00 processing fee. Any returns AFTER the 60 days are subject to a 15% Restocking Fee. Before returning any item(s) you must request an RMA Form (Return Merchandise Authorization) through the Return Request below or via phone with a representative at 707-781-3062. Once approved, an RMA Form will be emailed to you that will include the RMA number and instructions on Where & How to ship your item(s). (Customer is responsible for return shipping. The RMA Form is NOT a return shipping label.)
NOTE: Any item(s) being returned originally purchased with a Free Shipping Promotion or Flat Rate Shipping Promotion will effectively VOID the shipping promotion. The cost of the original shipping will be deducted from the credit issued for that return. We are unable to accept returns on DVDs, programs, book, fire extinguishers or consumable type products (lubricants, oils, fluids, cleaners, etc).
All returning merchandise must be "New" in its original packaging, unused, unaltered and unchanged from its original state. Special products must be returned with all instructions, manuals, warranty cards, etc. Any merchandise returned that does not meet this criteria may be subjected to a $25 repackaging fee or refusal. Any pet hair or lint removal from suits will be charged a $10.00 cleaning fee. The images below show how to properly return a product.
Due to several shipping warehouses, some returns may be required to have a separate RMA number to be returned to the correct location. Due to the nature of their use, racing parts are not covered by warranty once they have been used. If it is determined the part is defective (before being installed) we will replace it or offer a refund (depending on warranty from each manufacturer). No refunds will be issued for shipping charges.
NOTE: Once the return has been received please allow 1-2 weeks for the return to be processed and credited back to your card/account. You should be able to see the credit within 24-72 hours after the credit has been issued (depending on the card issuing bank). PayPal credits appear immediately on your account. You will also be notified vie email when the credit is issued.
For exchanges please contact a representative at 707-781-3062 as there are exchange fees that vary due to certain item(s) and shipping costs. Any exchanges after the 60 days will be charged a late fee of $20.00 on top of the determined exchange shipping fee.
By submitting a Return Request you hereby agree to the Terms & Conditions outlined above.